Regional: Joint Vienna Institute Project Training Provider

Location:

Regional

Project number:

50595

Funding source:

Bank Funded

Contract type:

Consultancy Services

Notice type:

Invitation for expressions of interest (CSU)

Issue date:

02 Dec 2015

Closing date:

30 Dec 2015   at  23:59   London

Access eSelection

Clarification issued on 8 December 2015: The seminars will be delivered in English, the trainers will have an excellent command of English.

Project Description:

The European Bank for Reconstruction and Development (the "EBRD" or the "Bank") considers the provision of training for its clients and prospective clients as playing an important role in aiding its countries of operations’ move towards full market based economies.

The Bank now intends to engage a training organisation ("the Trainer") to provide for the continuation of the EBRD's training contribution to the Joint Vienna Institute ("JVI") for Bank clients and prospective clients. The seminars will focus on areas of direct relevance to the Bank’s investment operations, as a means to assist in the implementation of current and future projects. The specific contents of each seminar will vary depending on the sponsoring team within EBRD's Banking Department.

The EBRD requires trainers to prepare and deliver four one-week seminars per annum to participants identified by the Bank and on topics selected by the Bank's teams within its Banking Department. The courses are delivered at the JVI’s premises in Vienna. The seminars will be delivered in English, the trainers will have an excellent command of English. Participant costs are paid by the EBRD.

The selected Consultant is expected to provide the following services:

- Prepare and deliver four high quality, flexible, one-week seminars at the JVI per annum on topics selected by the Bank. Seminars are expected to cover following topics:

(i) General management (effective leadership and management, building effective teams, communication and presentation skills, time management, critical decision making skills, cross cultural understanding and communication);

(ii) Human resources management, supervisory skills (goals setting, delegation, motivation, coaching for success, staff development, performance appraisal);

(iii) Strategic management (formulating strategy, creating business plans, marketing strategies, change management and corporate culture);

(iv) Projects (project management, project finance, procurement, negotiating skills);

(v) Financial institutions-specific subjects for corporate, retail, SME, TFP and microfinance banking (risk management, relationship management, problem recognition and remedial action, marketing of financial services);

(vi) Miscellaneous (eg customer service, selling).

- Work closely with designated Bank staff to ensure that the seminars meet their specific objectives. The audiences will be culturally diverse, originating from different nationalities, functional and organisational backgrounds.

- Capability to train on a broad spectrum of generalist topics but also the ability to incorporate relatively more specialist topics depending on the Banking Department team’s requirements.

The Consultant will be responsible for all aspects of course design, preparation and delivery of the training seminars:

(1) Managing all operational matters related to providing the seminars and coordinating with the EBRD and JVI on various matters that pertain to the seminars.

(2) Design each seminar in collaboration with specified EBRD individuals who represent the Banking Department sponsoring team.

(3) Preparation of course structure and content satisfactory to each sponsoring department.

(4) Developing all materials pertinent to the seminar.

(5) Facilitating the learning experience of participants by:

o Teaching sessions during the seminar using methods that may include lectures, case studies, simulations, role plays and exercises.

o Coordinating the teaching contributions of EBRD during the seminar.

o Handling all logistics regarding seminar delivery at the JVI including close coordination with JVI management and staff.

(6) Tailored post course assessment for each seminar.

(7) Develop feedback methodology and questionnaire.

(8) Coordinating with JVI regarding reporting and other administrative requirements.

Status of Selection Process: Interested firms are hereby invited to submit expressions of interest.

Assignment Start Date and Duration: The Assignment is expected to start 29 February 2016 and has an initial duration of 12 months, with a possible extension to 36 months, subject to satisfactory performance of the Consultant, EBRD business needs and availability of funding. The first seminar under the consultancy contract will take place from 15 to 20 May 2015.

Cost Estimate for the Assignment: Up to GBP 130,000 per annum for 4 seminars (exclusive of VAT), subject to availability of funding and satisfactory performance of the selected Consultant. Assignment’s initial duration of 12 months may be extended to maximum of 36 months, subject to satisfactory performance of the Consultant, EBRD business needs and availability of funding.

The Consultant must determine whether any VAT would be chargeable on the services and the basis for that determination, without taking into consideration the special status of the Bank as an IFI and state this to the Bank in their response to the Invitation for Expressions of Interest. To the extent that a Consultant incurs input VAT on goods and services purchased in connection with the provision of services (e.g. VAT on airline ticket) which is not otherwise recoverable by the consultant from the local tax authority, the gross cost to the consultant of such expenses shall be treated as a reimbursable expense.

Eligibility: There are no eligibility restrictions.

Consultant Profile: A training consultant, organisation or equivalent with previous professional experience of teaching in multi-cultural settings and related to design, preparation and delivery of seminars in:

- General management (effective leadership and management, building effective teams, communication and presentation skills, time management, critical decision making skills, cross cultural understanding and communication);

- Human resources management, supervisory skills (goals setting, delegation, motivation, coaching for success, staff development, performance appraisal);

- Strategic management (formulating strategy, creating business plans, marketing strategies, change management and corporate culture);

- Projects (project management, project finance, procurement, negotiating skills);

- Financial institutions-specific subjects for corporate, retail, SME, TFP and microfinance banking (risk management, relationship management, problem recognition and remedial action, marketing of financial services);

- Miscellaneous (eg customer service, selling).

The Consultant’s expert team is expected to include Key Experts as follows:

a. Key Expert No 1 (Team Leader) with preferably 10 years of previous professional experience in designing, planning, managing and delivering training seminars in the areas described above..

b. Key Expert No 2 (Deputy Team Leader) with preferably 10 years of previous professional experience in designing, planning, managing and delivering training seminars in the areas described above.

Submission Requirements: In order to determine the capability and experience of Consultants seeking to be shortlisted for this Assignment, the information submitted should include the following:

1. Company profile, organisation and staffing (max. 2-4 pages).

2. Details of previous project experience or similar assignments particularly undertaken in the previous five years, including information on contract value, contracting entity/client, project location/country, duration (mm/yy to mm/yy), expert months provided (if different from duration) , main activities, objectives.

3. CVs of key experts who could carry out the Assignment detailing qualifications, experience in similar assignments, particularly assignments undertaken in the previous five years, including information on contracting entity/client, project location/country, duration (mm/yy to mm/yy), expert months provided, assignment budget, main activities, objectives.

4. Completed Consultant Declaration Form and Contact Sheet, the template for which is available from the following web-link:

http://www.ebrd.com/pages/workingwithus/procurement/notices/csu/contact_sheet.doc.

The above information should not exceed 20 pages excluding CVs and contact sheet.

The complete expression of interest (including CVs, Consultant Declaration and Contact Sheet) should be submitted, in English electronically through e-Selection, to reach the Bank not later than the closing date. The expression of interest shall be one file (pdf). The EBRD reserves the right to reject applications of firms submitting more than one file. Only if the permissible file size is exceeded (4MB), the Consultant may split the expression of interest into further files.

Bank Contact Person:

Maria Haugh

Technical Co-operation

European Bank for Reconstruction and Development

One Exchange Square

London EC2A 2JN

Tel: + 44 20 7338 7185

e-mail: haughm@ebrd.com (submissions should be sent through eSelection and NOT to this email address)

Notes:

Note 1. Following this invitation for expressions of interest, a shortlist of qualified firms will be formally invited to submit proposals. Consultant selection and contracting will be subject to availability of funding.

Note 2. The shortlist criteria are:

(a) Firm’s previous experience in design, preparation and delivery of training courses in above named areas (40%)

(b) Firm’s experience of teaching in multi-cultural settings (20%)

(c) CVs of Key Experts (40%)