Integrated Cultural Heritage Framework- Disability Access Assessment and Planning for Khiva



Business sector:

Project number:


Funding source:

EBSF - EBRD Shareholder Special Fund

Contract type:

Consultancy Services

Notice type:

Invitation for expressions of interest (CSU)

Issue date:

21 Nov 2019

Closing date:

12 Dec 2019   at  12:00   London

Access eSelection

Single Stage Open Competitive Selection – Request for Proposals

Project Description:

The European Bank for Reconstruction and Development (the “EBRD”, the “Bank”) recognizes tourism and cultural heritage-related financing as an innovative and valuable initiative with potential significant opportunities. The Bank has approved the Cultural Heritage Framework (the “Framework”), a cross-sector framework to fund sovereign, sub-sovereign and private sector projects located in or near cultural heritage sites, or which directly contribute to their preservation, management, and economic utilisation, with objectives to enhance the connectivity and accessibility to cultural heritage and other tourism amenities, as well as expand the availability and quality of amenities that support heritage sites. Integrated development driven by the commercialization of cultural heritage resources supported by a sustainable tourism development and by the development and improvement of tourism enabling infrastructure, along with catalyzing private sector involvement, are key components of the holistic approach.

As a result of a close cooperation and engagement from the Uzbek authorities, Uzbekistan is the most advanced country under this Framework and in February 2018 a Memorandum of Understanding (the “MoU”) was signed between the EBRD, the Uzbek Ministry of Culture and the Uzbek State Committee on Tourism Development. Through this MoU, the parties commit to cooperate on the new initiative and in particular to implement an action plan for strengthening Khiva/Khorezm region (the “Region”) as an important cultural heritage Silk Road destination. The focus is on the Region as a start given it is the least developed among the main cities along the Silk Road.

Throughout the centuries, the Silk Roads have served as routes of integration, exchange and dialogue between East and West and have contributed greatly to the common prosperity of humankind for almost 2 millennia, connecting various civilizations, via a system of caravanserais, commercial settlements, trade cities and forts like Khiva along their entire length of more than 10,000 km, making them the longest cultural route in the history of humanity.

According to archaeological data, Khiva City was established at the beginning of the Christian era. It is the former capital of Khwarezmia and the Khanate of Khiva. Itchan Kala, the old town in Khiva, was the first site in Uzbekistan and Central Asia to be inscribed in the World Heritage List (1991). The old town retains more than 50 historic monuments and 250 old houses, mostly dating from the 18th or the 19th centuries. Djuma Mosque, for instance, was established in the 10th century and rebuilt in 1788-89, although its celebrated hypostyle hall still retains 112 columns taken from ancient structures.

Assignment Description:

In the context of the Framework and in order to bring together the holistic approach and the necessity to cater for the needs of the disabled visitors and local inhabitants, the EBRD wishes to engage a consultant (the “Consultant”) in order to:

1. Assess the current regulatory requirements and existing measures around disability access in Uzbekistan and in particular in Ichan-Qala and Khiva;

2. Analyse a gap between the current regulatory requirements/measures from international good practice of disability access in the tourism sector such as UN Convention on the Rights of Person with Disability (the “CRPD”) article 9 Access could be a point of reference as well as EBRD PR4 (Health & Safety);

3. Coordinate with the relevant local Government institutions in Khiva in order to assess the improvement needs and prepare a detailed plan for implementation for Ichan-Qala and Khiva (the “Assignment”) .

The expected outcome of the Assignment shall be:

  • An assessment of the existing regulatory framework and infrastructure catering for the needs of disabled tourists; and
  • Provision of a detailed plan for implementation and of guidance for improvement to the local Government institutions in Khiva.

Amongst others, the selected Consultant is expected to provide the following services (the “Services”):

1. Conduct an initial assessment of the disability access provision in Khiva; and

2. Prepare concept planning for implementation of recommended improvements.

The detailed scope of work of the Assignment are further described in the Full terms of reference (the “ToRs”) which can be accessed from the following link:

Consultant Selection Procedure:

Single stage open competitive selection.

Interested firms or groups of firms are invited to submit a Technical and Financial Proposal.

Assignment Start Date and Duration: The Assignment is expected to start in early January 2020 and has an estimated overall duration of 2 months.

Maximum Assignment amount: Up to maximum EUR 167,622 (exclusive of VAT).

Interested Consultants must determine whether any VAT would be chargeable on the services and the basis for that determination, without taking into consideration the special status of the Bank as an IFI and state this to the Bank in their response to the Request for Technical Proposals. To the extent that a Consultant incurs input VAT on goods and services purchased in connection with the provision of services (e.g. VAT on airline ticket) which is not otherwise recoverable by the consultant from the local tax authority, the gross cost to the consultant of such expenses shall be treated as a reimbursable expense.

Funding Source: It is anticipated that the Assignment will be financed by the EBRD Shareholder Special Fund (the “SSF” or the “Fund”).

Please note that Selection and contracting are subject to the availability of funding.

Eligibility: There are no eligibility restrictions based on the Interested Consultant's nationality.

Consultant Profile: Corporate services are required.

The Consultant will be a firm or a group of firms preferably with previous project experience related to:

1. conducting disability access assessments and planning, including in areas with important heritage resources and/or within heritage sites;

2. conducting disability access assessments and planning in emerging markets, preferably in Central Asia; and

3. tourism enabling infrastructure assessment.

The Consultant's expert team is expected to include the following key experts (the Key Experts):



Desired experience

Key Expert 1: International Senior Disability Access Expert in the Tourism Sector

Lead the team, assure the quality of analysis, propose practical & pragmatic planning to bring the current practice to good international practice, prepare a high quality & concise report immediately useful for the stakeholders; organize a workshop for the stakeholders

Preferably 10 years’ experience in disability assessment, familiar with tourism and heritage sectors, familiar with IFI/UN requirements, excellent analytical & communication skills

Key Expert 2: International Disability Access Expert in the Tourism Sector

Assure the quality of analysis, propose practical & pragmatic planning to bring the current practice to good international practice, prepare a high quality & concise report immediately useful for the stakeholders; organize a workshop for the stakeholders

Preferably 5 years’ experience in disability assessment, familiar with tourism and heritage sectors, familiar with IFI/UN requirements, excellent analytical & communication skills

Key Expert 3: Local Disability Access Expert in the Tourism Sector

Analyze the existing law and practice against good international practice, proposed practical & pragmatic planning to bring the current practice to good international practice, effectively communicate the findings to the stakeholders ; prepare a high quality & concise report immediately useful for the stakeholders; organize a workshop for the stakeholders

Preferably 5 years’ experience in the sector, familiar with Uzbek and good international practice requirements, excellent analytical & English communication skills along Uzbek language skills.

Pool of local and technical non key Experts: The Consultant’s team should include other team members and support services in order to cover all tasks specified in the Terms of Reference. Consultants should note that one person could have more than one role (e.g., the Team Leader could also be a specialist) and one role could be filled by more than one person.

Submission Requirements:

1. Interested Consultants are now invited to submit a completed Technical and Financial Proposal as per the standard templates and instructions available at: .

2. Interested Consultants should make themselves familiar with these Standard Templates, Standard Instructions and Conditions of Contract in preparation of their proposals.

3. The Technical Proposal shall be submitted in English electronically via eSelection not later than the Closing Date, as one single PDF file.

4. The Financial Proposal (Form 2 – FP 1 and FP2) shall be submitted in English separately by email only to the following e-mail address: Please indicate the Project number and title in the subject of your e-mail. Consultants are reminded of the requirement to ensure the confidentiality of the Financial Proposals.

5. A Technical Proposal that contains elements of a financial proposal shall be declared non-responsive.

6. A Financial Proposal submitted together with the technical proposals via e Selection shall be declared non-responsive.

For the avoidance of doubt, technical proposals should be sent through eSelection and NOT to the above email address. Financial proposals should be sent to the above email address and NOT through eSelection or Bank Contact Person.

Bank Contact Person:

Aspasia Tsekeri (Ms) – Associate Advisor
European Bank for Reconstruction and Development
One Exchange Square
London EC2A 2JN

Deadline to Submit Clarification Questions: Via e-mail to the Bank Contact Person by 31/11/2019 at the latest.

Selection Method and Evaluation Criteria:

1. Technical Proposal Evaluation Criteria

a) Firm's previous project experience in similar assignments (35%)

(b) Quality of the methodology proposed for the Assignment (35%)

(c) CVs of the Key Experts (30%).

The minimum technical score (St) required to pass is 75.

2. Opening of Financial Proposals

After the technical evaluation is completed, only the submissions which score 75 or above of the total marks available for the technical criteria will be eligible to have their financial proposals opened.

3. Combined Technical and Financial Evaluation

The lowest evaluated Financial Proposal (Fm) is given the maximum financial score (Sf) of 100. The formula for determining the financial scores (Sf) of all other Proposals is calculated as follows:

Sf = 100 x Fm/ F, in which “Sf” is the financial score, “Fm” is the lowest evaluated Financial Proposal, and “F” the price of the Proposal under consideration.

Proposals are then ranked according to their combined technical (St) and financial (Sf) scores using the weights (T = 70; F = 30) T + F = 100 as follows: S = St x T% + Sf x F%.

*Important Notes*

1. The proposal validity period is 120 days from the deadline date for the receipt of submissions. During this period, the Consultant shall maintain its original Proposal without any change, including the availability of the Experts, the proposed rates and the total price.

2. The selection will be made from the Proposals received in response to this notification only, on the basis of the submission requirements and selection criteria set out in this Procurement Notice. The highest-ranked Consultant will be selected and invited to negotiate the contract, subject to availability of funding.

3. Any updates of and clarifications on this procurement notice shall be announced as updates on this notice, without any other notification. In the event of changes consultants will need to download the updated versions. Consultants are required to periodically check the notice for updates. Failure to take the updates into account while preparing the Proposal may result in disqualification or penalties to the scores in the evaluation.