FIF - WB WiB Phase II - Intesa Sanpaolo BiH (EFSD+1)

Overview
Project Summary Document
Environmental and Social Documentation
Procurement
Complaints

Overview

Provision of a senior unsecured loan in the amount of up to €1 million to Intesa Sanpaolo BiH ("ISP BiH"), for on-lending to eligible women-led SMEs in line with the criteria under Western Balkans Women in Business Programme Phase II ("WB WiBP II").

Project ID 56115

Status Approved

Location

Bosnia and Herzegovina

Business Sector

Financial Institutions

Notice Type

Private

Project timeline

Exploratory
Passed Concept Review
Passed Structure Review
Passed Final Review
Board Approved
Signed
Implementing
Completed

Company Contact Information

Damir Filipovic
damir.filipovic@intesasanpaolobanka.ba
+387 33 49 77 17
+387 33 49 78 17
www.intesasanpaolobanka.ba
Obala Kulina bana 9a 71000 Sarajevo

Project ID 56115

Status Approved

Location

Bosnia and Herzegovina

Business Sector

Financial Institutions

Notice Type

Private

Environmental Category

Approval Date

13 May 2025

Disclosure date

15 May 2025

As per section 1.4.2 (iii) of the Directive on Access to Information: "For Projects approved by Bank management where the Board of Directors has delegated the approval authority, the PSD shall be disclosed at the start of the relevant no-objection notification period to a member country of the Bank in accordance with Article 13 (iii) of the Agreement Establishing the EBRD."

PSD Translation (Bosnian) (PDF, 0.17MB)

Project Description

Project Objectives

The project will contribute to women's economic inclusion by supporting women-led SMEs' access to finance and business advisory services.

Transition Impact

ETI score: 68

The project contributes to the objectives of the WB WiBP II, supporting the Transition Impact qualities of Inclusive and Competitive:

Inclusive: The project will contribute to women's economic inclusion by supporting women-led SMEs' access to finance and business advisory services, while demonstrating the business case for scaling-up lending to the women-led SME segment.

Competitive: Transition impact is expected to derive from market expansion in line with EBRD Financial Intermediaries Framework.

Client Information

INTESA SANPAOLO BANKA DD BOSNIA AND HERZEGOVINA

Intesa Sanpaolo Banka d.d. Bosnia and Herzegovina ("ISP BiH") is the 6th largest bank in Bosnia and Herzegovina with assets of EUR 1.51bn and a market share of 6.9% by total assets at YE 2024. The company is headquartered in Sarajevo and services the entire territory of BiH through electronic channels and a network of 43 branches. At YE 2024, the bank had 612 employees.

EBRD Finance Summary

EUR 1,000,000.00

Total Project Cost

EUR 1,000,000.00

Additionality

Additionality is achieved by combining the necessary long-term financing, in the form of a senior loan, through a holistic approach which includes non-TC grants to incentivise ISP BiH to further explore the underdeveloped women-in-business segment in the form of First Loss Risk Cover (FLRC) and TC grants to support partner financial institutions and women-led MSMEs.

Technical Cooperation and Grant Financing

TC: The grants will be used to cover ISP BiH's capacity building and Advice for Small Business ("ASB")'s advisory support for women-led MSMEs. TC funds are provided by the European Union (EU) and EBRD Shareholders Special Fund (SSF).

Non-TC: Risk sharing in the form of First Loss Risk Cover ("FLRC") of up to 10% of the WIB Loan, with a cap of 70% for any single sub-loan. Non-TC funds for FLRC are provided by the EU.

Company Contact Information

Damir Filipovic
damir.filipovic@intesasanpaolobanka.ba
+387 33 49 77 17
+387 33 49 78 17
www.intesasanpaolobanka.ba
Obala Kulina bana 9a 71000 Sarajevo

PSD Last Updated

06 Aug 2025

Understanding transition

Further information regarding the EBRD’s approach to measuring transition impact is available here.

Business opportunities

For business opportunities or procurement, contact the client company.

For business opportunities with the EBRD (not related to procurement) contact:

Tel: +44 20 7338 7168
Email: projectenquiries@ebrd.com

For state-sector projects, visit EBRD Procurement:

Tel: +44 20 7338 6794
Email: procurement@ebrd.com

General enquiries

Specific enquiries can be made using the EBRD Enquiries form.

Environmental and Social Policy (ESP)

The ESP and its associated Environmental and Social Requirements (ESRs) set out the ways in which the EBRD implements its commitment to promoting “environmentally sound and sustainable development”. The ESP and the ESRs include specific provisions for clients to comply with the applicable requirements of national laws on public information and consultation, and to establish a grievance mechanism to receive and facilitate resolution of stakeholders’ concerns and grievances, in particular, about the environmental and social (E&S) performance of the client and the project. Proportionate to the nature and scale of a project’s environmental and social risks and impacts, the EBRD also requires its clients to disclose information, as appropriate, about the risks and impacts of projects or to undertake meaningful consultation with stakeholders and consider and respond to their feedback.

More information on the EBRD’s practices in this regard is set out in the ESP.

Integrity and compliance

The EBRD's Office of the Chief Compliance Officer (OCCO) promotes good governance and ensures that the highest standards of integrity are applied to all of the Bank's activities in accordance with international best practice. Integrity due diligence is conducted on all Bank clients to ensure that projects do not present unacceptable integrity or reputational risks to the Bank. The EBRD believes that identifying and resolving issues in the project assessment and approval stages is the most effective means of ensuring the integrity of Bank transactions. OCCO plays a key role in these protective efforts andhelps to monitor integrity risks in projects post-investment.

OCCO is further responsible for investigating allegations of fraud, corruption and misconduct in EBRD-financed projects. Anyone, either within or outside the Bank, who suspects fraud or corruption should submit a written report to the Chief Compliance Officer by email to compliance@ebrd.com. OCCO will follow-up all matters reported. It will review all matters reported. Reports can be made in any language of the Bank or of the Bank's countries of operation. The information provided must be made in good faith.

Access to Information Policy (AIP)

The AIP, which entered into force on 1 January 2025, sets out how the EBRD discloses information and consults with its stakeholders to promote better awareness and understanding of its strategies, policies and operations. Please visit the Access to Information Policy page to find out what information is available from the EBRD website.

Specific requests for information can be made using the EBRD enquiries form.

Independent Project Accountability Mechanism (IPAM)

If efforts to address environmental, social or public disclosure concerns with the Client or the Bank are unsuccessful (for example, through the client’s project-level grievance mechanism or through direct engagement with Bank management), individuals and organisations may seek to address their concerns through the EBRD’s Independent Project Accountability Mechanism (IPAM).

IPAM independently reviews project issues that are believed to have caused (or to be likely to cause) harm. The purpose of the mechanism is: to support dialogue between project stakeholders to resolve environmental, social and public disclosure issues; to determine whether the Bank has complied with its Environmental and Social Policy or the project-specific provisions of its Access to Information Policy; and where applicable, to address any existing non-compliance with these policies, while preventing future non-compliance by the Bank.

Please visit the Independent Project Accountability Mechanism webpage to find out more about IPAM and its mandate and how to submit a Request for review. Alternatively, contact IPAM by email at ipam@ebrd.com for guidance and more information on IPAM and how to submit a request.

Environmental and Social Documentation is not available for this project.

Selected procurement notices related to this project may be shown below. Further procurement opportunities related to this and other projects, if available, maybe be viewed in the EBRD Procurement Portal.

The EBRD's Environmental and Social Policy (ESP), Access to Information policy (AIP) and Project Accountability Policy (PAP) enable sound and sustainable development in its projects. The Independent Project Accountability Mechanism (IPAM) deals with complaints about environmental, social and disclosure matters related to the Bank’s investments.

No complaints about this project have been made so far.

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FIF - WB WiB Phase II - Intesa Sanpaolo BiH (EFSD+1)

Overview

Project timeline

Company Contact Information

Project Description

Project Objectives

Transition Impact

Client Information

EBRD Finance Summary

Total Project Cost

Additionality

Technical Cooperation and Grant Financing

Company Contact Information

PSD Last Updated

Understanding transition

Business opportunities

General enquiries

Environmental and Social Policy (ESP)

Integrity and compliance

Access to Information Policy (AIP)

Independent Project Accountability Mechanism (IPAM)

FIF - WB WiB Phase II - Intesa Sanpaolo BiH (EFSD+1)

Overview

Company Contact Information

Project Description

Project Objectives

Transition Impact

Client Information

EBRD Finance Summary

Total Project Cost

Additionality

Environmental and Social Summary

Technical Cooperation and Grant Financing

Company Contact Information

PSD Last Updated

Understanding transition

Business opportunities

General enquiries

Environmental and Social Policy (ESP)

Integrity and compliance

Access to Information Policy (AIP)

Independent Project Accountability Mechanism (IPAM)