Ukraine: EU4Business SME Online Platform



TCRS Number:


Business sector:

Small business

Notice type:




PSD disclosed:

21 Sep 2018

Project Description

In 2016, the EBRD (the Client) signed an Agreement with the European Commission to provide business advice, information, training, and other support to small and medium enterprises (SMEs) in Ukraine under the EU4Business Program. Thousands of Ukrainian SMEs will benefit directly from awareness-raising activities for the new assistance program. Among the delivery mechanisms envisaged in the program is the establishment of a dedicated online platform for the purposes of information dissemination to SMEs in Ukraine. This online platform will provide SMEs with information on business events, available training, advisory services and support programs.

There are many players in the SME ecosystem in Ukraine, most of which deliver information and services on their own resources, websites, or through other communication channels aimed at SME development in Ukraine. In such situation, there is a risk of a communication vacuum, in which SMEs do not have a single channel for obtaining information about available opportunities in the market, because business support organizations (BSOs) do not deliver their messages.

There is a need to develop a single online platform that will bring together all players whose activities are aimed at developing and supporting SMEs, and give access to information about all relevant events, consulting services, and programs for SMEs.

The TC Service that will be employed for the implementation of this project is the development of an online networking portal.

Any competitive selections for business opportunities relating to this project will be published on the EBRD's website: Consultancy Procurement Opportunities.

General enquiries

EBRD project enquiries not related to procurement:
Tel: +44 20 7338 7168

Access to Information Policy (AIP)

The AIP sets out how the EBRD discloses information and consults with its stakeholders so as to promote better awareness and understanding of its strategies, policies and operations following its entry into force on 1 January 2020. Please visit the Access to Information Policy page to find out what information is available from the EBRD website.

Specific requests for information can be made using the EBRD Enquiries form

Independent Project Accountability Mechanism (IPAM)

If efforts to address environmental, social or public disclosure concerns with the Client or the Bank are unsuccessful (e.g. through the Client’s Project-level grievance mechanism or through direct engagement with Bank management), individuals and organisations may seek to address their concerns through the EBRD’s Independent Project Accountability Mechanism (IPAM).

IPAM independently reviews Project issues that are believed to have caused (or to be likely to cause) harm. The purpose of the Mechanism is: to support dialogue between Project stakeholders to resolve environmental, social and public disclosure issues; to determine whether the Bank has complied with its Environmental and Social Policy or Project-specific provisions of its Access to Information Policy; and where applicable, to address any existing non-compliance with these policies, while preventing future non-compliance by the Bank.

Please visit the Independent Project Accountability Mechanism webpage to find out more about IPAM and its mandate; how to submit a Request for review; or contact IPAM  via email to get guidance and more information on IPAM and how to submit a request.

Share this page: