Reform Support Division to the Coordination Commission for Inspection Reform



TCRS Number:


Business sector:


Notice type:



SP Com approved, TC Com approved

PSD disclosed:

28 Jun 2018

Project Description


Rationale for Phase II EXTENSION and EXPANSION

Phase I of this project (June 2017-June 2018) has proven to be highly successful in delivering meaningful outcomes in support of the Government's ambitious inspections reform programme.

The Reform Support Division at the Ministry of Public Administration and Local Self-Government has demonstrated its ability not only to deliver on their contractual obligations, but to go significantly beyond their original mandate.

Phase II of this project therefore introduces three important new elements:

1/ The Terms of Reference are expanded to cover the ongoing and planned activities not foreseen in the original project design, and which have developed organically over the course of Phase I.

2/ In light of the team's significantly increased workload and wider range of deliverables, in Phase II the salaries of the Reform Support Division are increased.

3/ Additional funding is provided to cover local transportation costs; (2) methodological materials (guides, models, practical guidelines), media promotion activities to raise awareness among the business community, and for the preparation and organisation of promotional activities.

The Ministry of Public Administration and Local Self-Government of Serbia is the beneficiary of this project.

Rationale for Phase I project (2017-2018)

Business inspections in Serbia lack overall coordination, integration, standardisation, and oversight. For this reason in April 2015 the Serbian Parliament adopted the new umbrella Law on Inspection Oversight (the ‘Inspections Law’) and established an inter-ministerial coordination body, the Coordination Commission for Inspections Reform (the ‘Coordination Commission’), to coordinate the Inspections Reform Action Plan across the 39 different inspectorates and 12 Ministries involved. Under Article 12 of the Inspections Law, the Ministry of Public Administration and Local Self-Government (‘MOPALG’) is required to establish a “Support Division” to support the Coordination Commission. There is currently however no such arrangement and, as a result, the advisory and task management functions that pertain to the implementation of the Inspections Law have been informally provided by the consultants of the USAID’s Business Enabling Project which is set to cease at the end of the year 2016.

Since April 2016 all the provisions of the Inspections Law are effective and this increases the extent and intricacy of tasks needed to implement the Inspections Reform Action Plan and broaden the workload of the coordinating bodies. The MOPALG, in fact, expects that the needs and the requests for assistance from the various inspectorates will substantially increase once the Inspections Law is fully in force.

Based on a Memorandum of Understanding (MoU) signed in September 2015 between the EBRD President Sir Suma Chakrabarti and Serbia’s Prime Minister Aleksandar Vučić, the MoPALG (‘the Client’) has now requested the EBRD to provide technical assistance for the establishment and operation of the Support Division by providing funding for the professional staff required to ensure its effective functioning.

TC Services

This TC Project comprises a single assignment for the appointment of a consulting firm to provide a team of qualified experts who will establish the Support Division to the Coordination Commission and provide technical support for the implementation of a sustainable and effective system of inspection coordination.

TC Services will be delivered in the following seven areas:

Regulatory Framework

  • Establishment of the working group for amending the Law on Inspection Oversight;
  • Commenting on laws and regulations concerning inspection oversight;
  • Adoption of a model for improvement of inspections in Serbia;
  • Adoption of a model for equipping inspections in Serbia;
  • Expert assistance to inspections in drafting by-laws;
  • Participation in regulating the field of inspection entrusted tasks;
  • Participation in regulating primary inspection activities of local self-governments;
  • Responding to complaints and appeals and resolving cases referred to the Coordination Commission;
  • Commenting on check-lists.


  • Revising Professional Development Program for Inspectors for 2018 in accordance with inspectors needs;
  • Preparing Professional Development Program for Inspectors for 2019 and 2020 aimed at being adopted by the Coordination Commission;
  • Participating in preparation and organisation of at least 4 (four) trainings for inspectors, in accordance with the Professional Development Program and in cooperation with the National Academy for Public Administration;
  • Coordinating activities with other donor programs and projects related to inspections reform.

E – Inspector

  • Participation in the work of project management and project implementation teams as well as in the work of working groups;
  • Participation in focus group meetings in cooperation with inspections and software company;
  • Coordination of inspections in the software development process;
  • Active participation in implementation of E-Inspector software.

Coordination Commission

  • Preparation and organisation of Coordination Commission meetings;
  • Participation in defining the opinions, guidelines and instructions of the Coordination Commission;
  • Collecting analytical and operational information (monthly and annual reports on the work of inspections) aimed at preparing a report on the work of the Coordination Commission.

Working Groups

  • Participating in establishing working groups in the new convocation of the Coordination Commission; technical assistance in the preparation of working group work plans;
  • Providing support in organisation of working groups' work;
  • Monitoring coordination and work of all working groups aimed at ensuring their regular meeting and submission of reports and proposals;
  • Drafting a bylaw regulating the work of working groups;
  • Reporting on the work of working groups.

Promotion of inspection oversight reform and development of the new website of the Coordination Commission

  • Development of media plan;
  • Realisation of media plan;
  • Development of promotional electronic video and printed materials;
  • Development of the new web portal of the Coordination Commission;
  • Regularly informing inspectors on updates and news in inspections through the Newsletter.

Coordination of donor programmes and cooperation with other organisations

  • Holding meetings with donors who plan to conduct, or are already conducting activities related to inspection oversight reform;
  • Holding meetings with the Association of Judges and the Ministry of Interior, Customs, the Commissioner for Access to Information of Public Importance;
  • Coordinating the work of the future Contact Center for Cooperation with Businesses (Communication Advisors and Register of Inspections Practice).

Any competitive selections for business opportunities relating to this project will be published on the EBRD's website: Consultancy Procurement Opportunities.

General enquiries

EBRD project enquiries not related to procurement:
Tel: +44 20 7338 7168

Access to Information Policy (AIP)

The AIP sets out how the EBRD discloses information and consults with its stakeholders so as to promote better awareness and understanding of its strategies, policies and operations following its entry into force on 1 January 2020. Please visit the Access to Information Policy page to find out what information is available from the EBRD website.

Specific requests for information can be made using the EBRD Enquiries form

Independent Project Accountability Mechanism (IPAM)

If efforts to address environmental, social or public disclosure concerns with the Client or the Bank are unsuccessful (e.g. through the Client’s Project-level grievance mechanism or through direct engagement with Bank management), individuals and organisations may seek to address their concerns through the EBRD’s Independent Project Accountability Mechanism (IPAM).

IPAM independently reviews Project issues that are believed to have caused (or to be likely to cause) harm. The purpose of the Mechanism is: to support dialogue between Project stakeholders to resolve environmental, social and public disclosure issues; to determine whether the Bank has complied with its Environmental and Social Policy or Project-specific provisions of its Access to Information Policy; and where applicable, to address any existing non-compliance with these policies, while preventing future non-compliance by the Bank.

Please visit the Independent Project Accountability Mechanism webpage to find out more about IPAM and its mandate; how to submit a Request for review; or contact IPAM  via email to get guidance and more information on IPAM and how to submit a request.

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