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Outreach
IPAM's mandate to conduct outreach among internal and external stakeholders is to ensure that IPAM's purpose, functions and activities are known and understood.
Strategy 2025-2029
The 2025 - 2029 Outreach Strategy shifts IPAM from "building awareness" to "deepening trust and engagement", with a stronger focus on Sub-Saharan Africa, Iraq, shrinking civic space, policy review, social media use, and stronger internal learning.
Why have we revised our strategy?
- Operational experience - move from explaining "what IPAM is" to showing outcomes via cases; expand communication channels, including social media.
- Feedback from stakeholders - refine outreach to meet CSO, client and staff needs.
- Evolving Institutional landscape - expansion to Sub-Saharan Africa and Iraq, shrinking civic space in some regions, staff turnover, and the 2025-26 PAP review.
Scope and objectives
Promote awareness of IPAM, safe access, and clarify roles/expectations.
Support the PAP review and policy updates.
Use case outcomes to strengthen learning and trust.
Our outreach tools
Website
Workshop and Conferences
Social Media
Materials
External engagement
External outreach aims to raise awareness and improve access to IPAM among six key audiences: affected communities, CSOs, technical experts, trade unions, academia, and bank clients. Using tools such as the IPAM website, multilingual materials, social media, reports, and workshops, IPAM works closely with CSOs, peer mechanisms, and EBRD teams to ensure safe access, inclusivity, and transparency.
Contacts
- ipam_comms@ebrd.com
- We are always looking for new CSO partners. Get in touch!
Internal engagement
Internal outreach raises awareness of the Project Accountability Policy and IPAM’s role among EBRD staff, Board members, and senior management. Key activities include targeted training, country-specific sessions for ROs, knowledge-sharing, and multimedia tools.
Independent Accountability Mechanisms' Network
IPAM is a member of the IAMNet, a network of 23 Independent Accountability Mechanisms that seeks to highlight and establish means for collaboration, cooperation and knowledge sharing amongst mechanisms.
Learn more about IAMNet by visiting the IAMNet website.
Frequently Asked Questions
IPAM has a mandate to raise awareness, promote knowledge and understanding of IPAM, its policy and procedures within internal and external stakeholders.
To promote access to the mechanism and ensure that potentially affected people related to ERBD-financed projects know that they hvae the right to submit a request to IPAM.
Civil Society Organisations at the international, regional and local level, other entities working in areas of common interest, EBRD Clients, Governments, and communities in the regions of EBRD operations.
To raise awareness and knowledge of the PAP so the Bank staff can support in promoting communities' access to the mechanism through their operations, and promote predictability and efficiency of IPAM's work.
The Board of Directors, Senior Management and all EBRD staff in Head Quarters and Regional Offices responsible for projects from origination to monitoring.
The CAO periodically briefs the Board and the Bank's Senior Management.
IPAM prepares outreach materials to facilitate access and clarify our processes. These materials are available in all the official languages of the regions where EBRD operates.
Send an email to ipam_comms@ebrd.com with your request and the Outreach team will contact you.