FIF - Regional SME CSP – Raiffeisen Bank BiH


Bosnia and Herzegovina

Project number:


Business sector:

Financial institutions

Notice type:


Environmental category:


Approval date:

30 Nov 2021



PSD disclosed:

01 Dec 2021

As per section 1.4.2 (iii) of the Directive on Access to Information: "For Projects approved by Bank management where the Board of Directors has delegated the approval authority, the PSD shall be disclosed at the start of the relevant no-objection notification period to a member country of the Bank in accordance with Article 13 (iii) of the Agreement Establishing the EBRD."

Project Description

The provision of a senior loan of up to €5m to Raiffeisen Bank dd BiH for on-lending to local SMEs through the Western Balkans SME Competitiveness Support Programme.

Project Objectives

The project will provide sub-loans to finance investments in SMEs in Bosnia and Herzegovina that will assist in improving the competitiveness and compliance with technical standards in line with the EU legislation. At least 60 per cent of the use of proceeds will be green (GET) investments.

Transition Impact

ETI score: 60

The project contributes to the objectives of the Financial Intermediaries Framework, supporting transition qualities:

Competitive: The project supports lending to private SMEs in BiH, where the gaps are large, by a multiple of the EBRD's funding. The project focuses on regional outreach and attraction of new SME clients.

Resilient: RBBH will be expected to maintain adequate portfolio quality.

Client Information


Raiffeisen Bank dd BiH (RBBH) is the second largest bank in BiH with a market share of 14.9 per cent in assets and 12.5 per cent in loans as of the end of 2020. 

EBRD Finance Summary

EUR 5,000,000.00

Total Project Cost

EUR 5,000,000.00


Additionality is achieved by combining the necessary long-term financing, in the form of a senior loan, with technical support.

Environmental and Social Summary

Categorised FI. Raiffeisen Bank is in compliance with Performance Requirements 2, 4 and 9. The bank is satisfactorily managing E&S risks within its existing portfolio by applying the EBRD's Environmental and Social Risk Management Procedures, adopted under existing exposures. For this new transaction they will need to continue to comply with PRs 2, 4 and 9, and provide annual reporting.

Technical Cooperation and Grant Financing

TC: The TC will include support for Programme Consultants that will assist with the implementation, marketing and monitoring of the Programme and a separate verification of the technical implementation of the investments by the Sub-borrowers before the incentive payment is released.

Non-TC: €0.75 million for investment incentives to Sub-borrowers for the implementation of eligible investments in line with the SME CSP Policy Statement. 

The co-investment grant and TC resources are provided by the European Union.

Company Contact Information

Emira Cehajic
+387 33 287 764
+387 33 287 391
Zmaja od Bosne bb 71000 Sarajevo Bosnia and Herzegovina

Implementation summary

PSD last updated

02 Dec 2021

Understanding Transition

Further information regarding the EBRD’s approach to measuring transition impact is available here.

Business opportunities

For business opportunities or procurement, contact the client company.

For business opportunities with EBRD (not related to procurement) contact:

Tel: +44 20 7338 7168

For state-sector projects, visit EBRD Procurement:

Tel: +44 20 7338 6794

General enquiries

Specific enquiries can be made using the EBRD Enquiries form.

Environmental and Social Policy (ESP)

The ESP and the associated Performance Requirements (PRs) set out the ways in which the EBRD implements its commitment to promoting “environmentally sound and sustainable development”.  The ESP and the PRs include specific provisions for clients to comply with the applicable requirements of national laws on public information and consultation as well as to establish a grievance mechanism to receive and facilitate resolution of stakeholders’ concerns and grievances, in particular, about environmental and social performance of the client and the project. Proportionate to the nature and scale of a project’s environmental and social risks and impacts, the EBRD additionally requires its clients to disclose information, as appropriate, about the risks and impacts arising from projects or to undertake meaningful consultation with stakeholders and consider and respond to their feedback.

More information on the EBRD’s practices in this regard is set out in the ESP.

Integrity and Compliance

The EBRD's Office of the Chief Compliance Officer (OCCO) promotes good governance and ensures that the highest standards of integrity are applied to all activities of the Bank in accordance with international best practice. Integrity due diligence is conducted on all Bank clients to ensure that projects do not present unacceptable integrity or reputational risks to the Bank. The Bank believes that identifying and resolving issues at the project assessment approval stages is the most effective means of ensuring the integrity of Bank transactions. OCCO plays a key role in these protective efforts, and also helps to monitor integrity risks in projects post-investment.

OCCO is also responsible for investigating allegations of fraud, corruption and misconduct in EBRD-financed projects. Anyone, both within or outside the Bank, who suspects fraud or corruption should submit a written report to the Chief Compliance Officer by email to All matters reported will be handled by OCCO for follow-up. All reports, including anonymous ones, will be reviewed. Reports can be made in any language of the Bank or of the Bank's countries of operation. The information provided must be made in good faith.

Access to Information Policy (AIP)

The AIP sets out how the EBRD discloses information and consults with its stakeholders so as to promote better awareness and understanding of its strategies, policies and operations following its entry into force on 1 January 2020. Please visit the Access to Information Policy page to find out what information is available from the EBRD website.

Specific requests for information can be made using the EBRD Enquiries form.

Independent Project Accountability Mechanism (IPAM)

If efforts to address environmental, social or public disclosure concerns with the Client or the Bank are unsuccessful (e.g. through the Client’s Project-level grievance mechanism or through direct engagement with Bank management), individuals and organisations may seek to address their concerns through the EBRD’s Independent Project Accountability Mechanism (IPAM).

IPAM independently reviews Project issues that are believed to have caused (or to be likely to cause) harm. The purpose of the Mechanism is: to support dialogue between Project stakeholders to resolve environmental, social and public disclosure issues; to determine whether the Bank has complied with its Environmental and Social Policy or Project-specific provisions of its Access to Information Policy; and where applicable, to address any existing non-compliance with these policies, while preventing future non-compliance by the Bank.

Please visit the Independent Project Accountability Mechanism webpage to find out more about IPAM and its mandate; how to submit a Request for review; or contact IPAM  via email to get guidance and more information on IPAM and how to submit a request.


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