This note summarises a policy project conducted by the European Bank for Reconstruction and Development (EBRD) aimed at enhancing the operations of the Administration for Inspection Affairs (AIA) in Montenegro. Because of the AIA’s limited capacity to modernise its operation and to respond to a rise in informal trade brought about by the Covid-19 crisis, the policy engagement focused on improving the AIA’s methodologies and processes through digitalisation and boosting transparency. Spanning three main areas, the project helped to convince the AIA of the importance of enhanced methodologies and digitalised tools for well-functioning inspections and, thus, for the broader business environment.
