West Bank and Gaza

Project number:


Business sector:

Financial institutions

Notice type:


Approval date:

08 Dec 2021



PSD disclosed:

08 Nov 2021

Project Description

Provision of a Women in Business (WiB) loan of up to USD 2.0 million (EUR 1.7 million equivalent) in favor of Palestine for Credit and Development (FATEN), a non-profit microfinance institution incorporated in the West Bank, for on-lending to women businesses in the West Bank.

Project Objectives

The credit line will be used by FATEN to on-lend to women MSMEs in the West Bank.  

Transition Impact

ETI score: 80

The loan will contribute  to the alleviation of "large" gender inclusion gaps in the area of "access to finance and employment and business" by supporting the development of a women's banking market in WB&G through: EBRD finance, first loss risk cover grants to incentivise FATEN to enter this underdeveloped segment, and technical cooperation to support both FATEN and women entrepreneurs.


Client Information


Palestine for Credit and Development (FATEN) was established in its current form in 1999 as a private non-profit company registered with the Palestinian Ministry of Economy. In May 2014, FATEN became licensed by the Palestine Monetary Authority (PMA). Since its establishment, FATEN has played a key role in supporting the MSME sector in the West Bank and Gaza, creating job opportunities and reducing poverty and unemployment rates.


EBRD Finance Summary

USD .00

USD 2,000,000

Total Project Cost

USD 2,000,000.00

USD 2,000,000


Provision of Women in Business (WiB) medium-term financing and capacity building technical assistance.

Environmental and Social Summary

Categorised FI (ESP2019). An E&S Due Diligence Questionnaire has been completed by the Client and demonstrates labour, health and safety, and risk management procedures in line with IFC's Performance Standards and EBRD's PR2, PR4 and PR 9 requirements. Improvements in terms of E&S monitoring of FATEN's portfolio of projects is required. The Borrower will submit annual environmental and social reports to the Bank to monitor their E&S performance and progress. There is no GET component associated with this Project.

Technical Cooperation and Grant Financing

The project will be accompanied with technical cooperation on enhancing FATEN's women lending procedures. To this end, FATEN will (i) tailor its financial product(s) and/or non-financial services to the WiB segment, for instance by adapting collateral requirements; (ii) undertake changes in its business models and/or delivery mechanisms to reach out to women-led MSMEs; and/or (iii) improve its MIS to ensure that they can collect, report and use gender-disaggregated data in its business operations.  

Company Contact Information

Lubna Aboudi
+970 2 296 1471
Al-Tireh, P.O Box 2446, Ramallah, West Bank & Gaza

PSD last updated

08 Nov 2021

Understanding Transition

Further information regarding the EBRD’s approach to measuring transition impact is available here.

Business opportunities

For business opportunities or procurement, contact the client company.

For business opportunities with EBRD (not related to procurement) contact:

Tel: +44 20 7338 7168

For state-sector projects, visit EBRD Procurement:

Tel: +44 20 7338 6794

General enquiries

Specific enquiries can be made using the EBRD Enquiries form.

Environmental and Social Policy (ESP)

The ESP and the associated Performance Requirements (PRs) set out the ways in which the EBRD implements its commitment to promoting “environmentally sound and sustainable development”.  The ESP and the PRs include specific provisions for clients to comply with the applicable requirements of national laws on public information and consultation as well as to establish a grievance mechanism to receive and facilitate resolution of stakeholders’ concerns and grievances, in particular, about environmental and social performance of the client and the project. Proportionate to the nature and scale of a project’s environmental and social risks and impacts, the EBRD additionally requires its clients to disclose information, as appropriate, about the risks and impacts arising from projects or to undertake meaningful consultation with stakeholders and consider and respond to their feedback.

More information on the EBRD’s practices in this regard is set out in the ESP.

Integrity and Compliance

The EBRD's Office of the Chief Compliance Officer (OCCO) promotes good governance and ensures that the highest standards of integrity are applied to all activities of the Bank in accordance with international best practice. Integrity due diligence is conducted on all Bank clients to ensure that projects do not present unacceptable integrity or reputational risks to the Bank. The Bank believes that identifying and resolving issues at the project assessment approval stages is the most effective means of ensuring the integrity of Bank transactions. OCCO plays a key role in these protective efforts, and also helps to monitor integrity risks in projects post-investment.

OCCO is also responsible for investigating allegations of fraud, corruption and misconduct in EBRD-financed projects. Anyone, both within or outside the Bank, who suspects fraud or corruption should submit a written report to the Chief Compliance Officer by email to All matters reported will be handled by OCCO for follow-up. All reports, including anonymous ones, will be reviewed. Reports can be made in any language of the Bank or of the Bank's countries of operation. The information provided must be made in good faith.

Access to Information Policy (AIP)

The AIP sets out how the EBRD discloses information and consults with its stakeholders so as to promote better awareness and understanding of its strategies, policies and operations following its entry into force on 1 January 2020. Please visit the Access to Information Policy page to find out what information is available from the EBRD website.

Specific requests for information can be made using the EBRD Enquiries form.

Independent Project Accountability Mechanism (IPAM)

If efforts to address environmental, social or public disclosure concerns with the Client or the Bank are unsuccessful (e.g. through the Client’s Project-level grievance mechanism or through direct engagement with Bank management), individuals and organisations may seek to address their concerns through the EBRD’s Independent Project Accountability Mechanism (IPAM).

IPAM independently reviews Project issues that are believed to have caused (or to be likely to cause) harm. The purpose of the Mechanism is: to support dialogue between Project stakeholders to resolve environmental, social and public disclosure issues; to determine whether the Bank has complied with its Environmental and Social Policy or Project-specific provisions of its Access to Information Policy; and where applicable, to address any existing non-compliance with these policies, while preventing future non-compliance by the Bank.

Please visit the Independent Project Accountability Mechanism webpage to find out more about IPAM and its mandate; how to submit a Request for review; or contact IPAM  via email to get guidance and more information on IPAM and how to submit a request.


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