FIF - CIH Bank - Youth in Business



Project number:


Business sector:

Financial institutions

Notice type:


Approval date:

21 Jul 2021



PSD disclosed:

05 Jul 2021

As permitted by paragraph 2.6 of Section III of the Access to Information Policy, disclosure of this PSD was deferred in accordance with paragraph 1.4.4 of the Directive on Access to Information.

Project Description

Provision of a EUR 20m unsecured loan under the Morocco Youth in Business programme to CIH Bank (Credit Immobilier et Hotelier, "CIH"). The proceeds of the loan will be on-lent to local private enterprises led or owned by youth.

Project Objectives

The project is expected to increase the pool of financing available to young individuals in Morocco, and help this group of borrowers build their skill-set and develop their businesses, thereby promoting youth entrepreneurship and participation in business through an integrated approach.

Transition Impact

ETI score: 66

The project supports the inclusive and competitive transition impact qualities by expanding youth MSMEs' access to finance, enhancing CIH's capacity to better meet the specific needs of this target group and providing young people with the relevant skills and knowhow to grow their businesses.

Client Information


Credit Immobilier et Hotelier, S.A., which trades under the name of CIH Bank ("CIH"), is a universal bank listed on the Casablanca Stock Exchange (CSE). Its main  shareholder is Massira Capital Management, a fully-owned subsidiary of the Caisse de Depot et de Gestion ("CDG").

EBRD Finance Summary

EUR 20,000,000.00

Total Project Cost

EUR 20,000,000.00


The project offers a combination of medium-term financing and technical expertise into a package that promotes targeted investment in youth led/owned businesses in Morocco. CIH will benefit from targeted TC that will enhancing its capacity to better meet the specific needs of this target group.

Environmental and Social Summary

Categorised FI (ESP 2014); CIH Morocco is an existing client and required to comply with EBRD's Performance Requirements 2, 4 and 9, and adopt and implement the EBRD's Environmental and Social Procedures for Corporate, SME and Micro Loans. CIH's Environmental and Social performance will be monitored through the review of the Sustainability Index report on an annual basis. The Youth in Business line is overall considered low risk. EBRD will work with CIH to put in place an Environmental and Social Management System that is appropriate for the type of investments under this transaction.

Technical Cooperation and Grant Financing

The Youth in Business loan will be accompanied by the following TC components: (1) capacity building for CIH that aims to assist with product implementation, marketing and general awareness raising, training and pipeline development; and (2) Capacity building to eligible sub-borrowers in the form of training and mentoring, with the aim of strengthening entrepreneurial skills and mind-set via EBRD's Advice for Small Businesses programme. The TC is expected to be funded by the grant resources from the EBRD Shareholder Special Fund ("SSF").

Company Contact Information

Fakhir Zohra
+212 5 22 47 94 28
187 Ave Hassan II, Casablanca 20000

PSD last updated

05 Jul 2021

Understanding Transition

Further information regarding the EBRD’s approach to measuring transition impact is available here.

Business opportunities

For business opportunities or procurement, contact the client company.

For business opportunities with EBRD (not related to procurement) contact:

Tel: +44 20 7338 7168

For state-sector projects, visit EBRD Procurement:

Tel: +44 20 7338 6794

General enquiries

Specific enquiries can be made using the EBRD Enquiries form.

Environmental and Social Policy (ESP)

The ESP and the associated Performance Requirements (PRs) set out the ways in which the EBRD implements its commitment to promoting “environmentally sound and sustainable development”.  The ESP and the PRs include specific provisions for clients to comply with the applicable requirements of national laws on public information and consultation as well as to establish a grievance mechanism to receive and facilitate resolution of stakeholders’ concerns and grievances, in particular, about environmental and social performance of the client and the project. Proportionate to the nature and scale of a project’s environmental and social risks and impacts, the EBRD additionally requires its clients to disclose information, as appropriate, about the risks and impacts arising from projects or to undertake meaningful consultation with stakeholders and consider and respond to their feedback.

More information on the EBRD’s practices in this regard is set out in the ESP.

Integrity and Compliance

The EBRD's Office of the Chief Compliance Officer (OCCO) promotes good governance and ensures that the highest standards of integrity are applied to all activities of the Bank in accordance with international best practice. Integrity due diligence is conducted on all Bank clients to ensure that projects do not present unacceptable integrity or reputational risks to the Bank. The Bank believes that identifying and resolving issues at the project assessment approval stages is the most effective means of ensuring the integrity of Bank transactions. OCCO plays a key role in these protective efforts, and also helps to monitor integrity risks in projects post-investment.

OCCO is also responsible for investigating allegations of fraud, corruption and misconduct in EBRD-financed projects. Anyone, both within or outside the Bank, who suspects fraud or corruption should submit a written report to the Chief Compliance Officer by email to All matters reported will be handled by OCCO for follow-up. All reports, including anonymous ones, will be reviewed. Reports can be made in any language of the Bank or of the Bank's countries of operation. The information provided must be made in good faith.

Access to Information Policy (AIP)

The AIP sets out how the EBRD discloses information and consults with its stakeholders so as to promote better awareness and understanding of its strategies, policies and operations following its entry into force on 1 January 2020. Please visit the Access to Information Policy page to find out what information is available from the EBRD website.

Specific requests for information can be made using the EBRD Enquiries form.

Independent Project Accountability Mechanism (IPAM)

If efforts to address environmental, social or public disclosure concerns with the Client or the Bank are unsuccessful (e.g. through the Client’s Project-level grievance mechanism or through direct engagement with Bank management), individuals and organisations may seek to address their concerns through the EBRD’s Independent Project Accountability Mechanism (IPAM).

IPAM independently reviews Project issues that are believed to have caused (or to be likely to cause) harm. The purpose of the Mechanism is: to support dialogue between Project stakeholders to resolve environmental, social and public disclosure issues; to determine whether the Bank has complied with its Environmental and Social Policy or Project-specific provisions of its Access to Information Policy; and where applicable, to address any existing non-compliance with these policies, while preventing future non-compliance by the Bank.

Please visit the Independent Project Accountability Mechanism webpage to find out more about IPAM and its mandate; how to submit a Request for review; or contact IPAM  via email to get guidance and more information on IPAM and how to submit a request.


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