FIF - Bank CenterCredit WiB IV Loan



Project number:


Business sector:

Financial institutions

Notice type:


Approval date:

13 May 2021



PSD disclosed:

07 Apr 2021

Project Description

The provision of a 3-year local currency senior loan in the amount of up to US$ 10 million in KZT equivalent to Bank CenterCredit JSC ("BCC"). The financing will be used for on-lending to eligible women-led private micro, small and medium sized enterprises (MSMEs) in Kazakhstan.

Project Objectives

The aim of the loan is to promote women's entrepreneurship and access to finance, and more broadly women's participation in business, through the development of a strong Women in Business SME sector in Kazakhstan, by facilitating access to finance and advice for women-led MSMEs.

The loan will be complemented by the development of sustainable credit mechanisms targeted at women-led MSMEs through technical assistance to BCC; and technical support for women-led SMEs in accessing know-how, business development tools and networking opportunities.

Transition Impact

ETI score: 80

The project has important transition impact potential, specifically in relation to addressing the gender related inclusion gap for access to finance in Kazakhstan. It will help BCC develop, test, and roll out tailored sustainable credit mechanisms targeted at women-led MSMEs through technical assistance and strengthen their capacities to effectively reach out to the target segment via marketing and outreach activities. The project will also improve access to term funding in local currency for women led MSMEs in the country. A special focus will be given to distribution of funds in the regions outside of Nur-Sultan and Almaty, the administrative and financial capitals of Kazakhstan.

Client Information


BCC is the 5th largest bank (out of 26) in Kazakhstan with total assets of US$ 4.4 billion, equity of US$ 313 million and market shares of 5.9 per cent in total assets, 7.1 per cent in customer loans and 5.5 per cent in deposits as of late 2020. The bank offers a wide range of retail, corporate and MSME products via its distribution network of 19 branches and 117 outlets in 18 cities and rural settlements of Kazakhstan.

EBRD Finance Summary

USD 10,000,000.00

A senior loan of up to US$ 10 million in KZT equivalent.

Total Project Cost

USD 10,000,000.00

US$ 10 million in KZT equivalent.


Combination of financing with technical assistance; medium-term tenor of the facility, otherwise unavailable in the market.

Environmental and Social Summary

Categorised FI. BCC will be required to comply with PRs 2, 4 and 9 and adopt and implement the EBRD's E&S Risk Management Procedures for MSME loans and submit Annual Environmental and Social Reports to the EBRD.

Technical Cooperation and Grant Financing

BCC will continue to benefit from technical cooperation under the EBRD's Kazakhstan Women in Business Programme (KazWiB), funded by the Ministry of National Economy of the Republic of Kazakhstan ("Ministry"). Since 2015, the Ministry has provided US$ 16.9 million under the Donor Contribution Agreement and the Supplementary Agreement with the EBRD to support implementation of the KazWiB. Out of this amount, US$ 2.5 million was provided for technical Assistance to partner financial institutions, US$ 6 million for technical assistance in support of capacity building to women-led MSMEs, and US$ 8.4 million for credit enhancement in the form of a First Loss Risk Cover.

Company Contact Information

Zaure Salimbayeva
+7 (727) 259 85 46
38 Al-Farabi Avenue, Almaty, 050059, Kazakhstan

PSD last updated

07 Apr 2021

Understanding Transition

Further information regarding the EBRD’s approach to measuring transition impact is available here.

Business opportunities

For business opportunities or procurement, contact the client company.

For business opportunities with EBRD (not related to procurement) contact:

Tel: +44 20 7338 7168

For state-sector projects, visit EBRD Procurement:

Tel: +44 20 7338 6794

General enquiries

Specific enquiries can be made using the EBRD Enquiries form.

Environmental and Social Policy (ESP)

The ESP and the associated Performance Requirements (PRs) set out the ways in which the EBRD implements its commitment to promoting “environmentally sound and sustainable development”.  The ESP and the PRs include specific provisions for clients to comply with the applicable requirements of national laws on public information and consultation as well as to establish a grievance mechanism to receive and facilitate resolution of stakeholders’ concerns and grievances, in particular, about environmental and social performance of the client and the project. Proportionate to the nature and scale of a project’s environmental and social risks and impacts, the EBRD additionally requires its clients to disclose information, as appropriate, about the risks and impacts arising from projects or to undertake meaningful consultation with stakeholders and consider and respond to their feedback.

More information on the EBRD’s practices in this regard is set out in the ESP.

Integrity and Compliance

The EBRD's Office of the Chief Compliance Officer (OCCO) promotes good governance and ensures that the highest standards of integrity are applied to all activities of the Bank in accordance with international best practice. Integrity due diligence is conducted on all Bank clients to ensure that projects do not present unacceptable integrity or reputational risks to the Bank. The Bank believes that identifying and resolving issues at the project assessment approval stages is the most effective means of ensuring the integrity of Bank transactions. OCCO plays a key role in these protective efforts, and also helps to monitor integrity risks in projects post-investment.

OCCO is also responsible for investigating allegations of fraud, corruption and misconduct in EBRD-financed projects. Anyone, both within or outside the Bank, who suspects fraud or corruption should submit a written report to the Chief Compliance Officer by email to All matters reported will be handled by OCCO for follow-up. All reports, including anonymous ones, will be reviewed. Reports can be made in any language of the Bank or of the Bank's countries of operation. The information provided must be made in good faith.

Access to Information Policy (AIP)

The AIP sets out how the EBRD discloses information and consults with its stakeholders so as to promote better awareness and understanding of its strategies, policies and operations following its entry into force on 1 January 2020. Please visit the Access to Information Policy page to find out what information is available from the EBRD website.

Specific requests for information can be made using the EBRD Enquiries form.

Independent Project Accountability Mechanism (IPAM)

If efforts to address environmental, social or public disclosure concerns with the Client or the Bank are unsuccessful (e.g. through the Client’s Project-level grievance mechanism or through direct engagement with Bank management), individuals and organisations may seek to address their concerns through the EBRD’s Independent Project Accountability Mechanism (IPAM).

IPAM independently reviews Project issues that are believed to have caused (or to be likely to cause) harm. The purpose of the Mechanism is: to support dialogue between Project stakeholders to resolve environmental, social and public disclosure issues; to determine whether the Bank has complied with its Environmental and Social Policy or Project-specific provisions of its Access to Information Policy; and where applicable, to address any existing non-compliance with these policies, while preventing future non-compliance by the Bank.

Please visit the Independent Project Accountability Mechanism webpage to find out more about IPAM and its mandate; how to submit a Request for review; or contact IPAM  via email to get guidance and more information on IPAM and how to submit a request.


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