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The EBRD Know How Academy

The EBRD Know How Academy

Are you running or working at a micro or small business? Are you looking for training and support during and beyond the coronavirus pandemic?

The EBRD’s Know How Academy offers a free-to-use online learning and advice programme for micro, small and medium-sized enterprises (MSMEs).

Visit the EBRD Know How Academy

The first course on the Know How Academy is “Know How a Crisis”, a hub where entrepreneurs can receive practical assistance, including training materials and crisis management advice from top industry experts.

Designed to help MSMEs with the economic impact of the coronavirus pandemic and other times of crisis, the course has five key modules:

  1. Crisis Management: Your customers and suppliers
  2. Crisis Management: Financial management essentials
  3. Crisis Management: Financing your firm
  4. Crisis Management: Your staff: your key asset
  5. Crisis Management: Management and leadership challenges

The second programme is called “Build Back Better”. This has been developed to help your business stay competitive and succeed and will provide essential business skills and tools. It is designed to answer your key questions and spark new ideas on how to drive a business forward.

This course is still expanding and consists of a series of modules, including: 

  1. Assess new export market opportunities
  2. Go digital with your business
  3. Sustainable solutions to future-proof your business (available from April 2022)

Modules in both programmes are available in a range of languages including English, Russian, Arabic, Ukrainian, French, Uzbek and Turkish. All modules take only 30 minutes to complete and are free of charge. Certificates of achievement will be issued following module completion.

How to register

On your desktop or laptop, simply visit, choose your user language and complete the short registration process.

For mobile devices, download the dedicated Go.Learn app, and when prompted enter “" as the platform URL.  Then complete the registration process.

Download the Go.Learn mobile app here: 

For help and support, contact our dedicated representatives via:

The initiative is funded by: the European Union (including through its European Investment Advisory Hub), Kazakhstan, J.P. Morgan and the EBRD’s Small Business Impact Fund (Italy, JapanKoreaLuxembourg, Norway, SwitzerlandSweden, US, TaiwanBusiness – EBRD Technical Cooperation Fund).

Академия Ноу-Хау ЕБРР

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