IPAM operates according to the rules set out in the 2019 Project Accountability Policy (PAP) and its associated Guidance on Case Handling.
These documents describe:
- IPAM's mandate, guiding principles, structure and governance.
- Who can submit a request, how to submit and what information must be provided for processing.
- The process that IPAM follows to address the concerns raised.
- The criteria for decision making and the timelines of each fo the stages in case processing.
IPAM's Policy and Guidance are available below in different languages:
| IPAM Project Accountability Policy | IPAM Guidance Note on Case Handling |
| Arabic/عربى | Arabic/عربى |
| Armenian/հայերեն | Armenian/հայերեն |
| Bosnian/Bosanski | Bosnian/Bosanski |
| Bulgarian/български | Bulgarian/български |
| Croatian/Hrvatski | Croatian/Hrvatski |
| English | English |
| Georgian/ქართული | Georgian/ქართული |
| Romanian/Română | Romanian/Română |
| Russian/русский | Russian/русский |
| Serbian/Српски | Serbian/Српски |
| Turkish/Türk | Turkish/Türk |
| Ukrainian/українська | Ukrainian/українська |
EBRD Policies that IPAM reviews
IPAM has the ability to review the Bank's compliance with two EBRD governance policies: the Environmental and Social Policy and the Access to Information Policy. These policies are available at the links below.
ENVIRONMENTAL AND SOCIAL POLICY
Previous editions of EBRD accountability policies
Earlier versions of the EBRD's accountability policy were used to review cases handled before July 2020. These historic policies, no longer in effect, are available below for information.
PCM Rules of Procedure 2014
English | русский | français | عربى | bosanski | ქართული | монгол | Türk | українська | հայերեն | български | Hrvatski | Română | Српски
PCM Rules of Procedure 2009
