Bank of Palestine - SME loan, WiB loan, TFP limit


West Bank and Gaza

Project number:


Business sector:

Financial institutions

Notice type:


Environmental category:


Approval date:

08 Jul 2020



PSD disclosed:

19 Jun 2020

As permitted by paragraph 2.6 of Section III of the Access to Information Policy, disclosure of this PSD was deferred in accordance with paragraph 1.4.4 of the Directive on Access to Information.

Project Description

Provision of a USD 20 million package to Bank of Palestine (BoP), comprised of: (i) a loan of up to USD 13 million  for on-lending to micro, small and medium-sized enterprises (MSMEs) in the West Bank; (ii) a Women in Business (WiB) loan of up to USD 2 million to BoP for on-lending to women-led MSMEs in the West Bank; and (iii) a Trade Facilitation Programme (TFP) limit of USD 5 million.

Project Objectives

Both the SME and WiB loans will be used to on-lend to MSMEs in the West Bank. The WiB loan will focus excusively on women-led MSMEs. The TFP limit will support BoP in serving its trade finance customers. 

Transition Impact

ETI score: 60

The SME and WiB loans will increase the availability of finance to MSMEs in the West Bank.

The trade finance limit will facilitate the financing of importing and exporting clients.

Client Information


Bank of Palestine is the largest bank in the West Bank and Gaza with assets of USD 5 billion at YE2019. It was founded in 1960, in Gaza.  

Now headquartered in Ramallah, the bank operates a total of 73 branches across the West Bank and Gaza, in addition to representative offices in Dubai and Chile to serve the local Palestinian diaspora. BoP has a total of 1,731 employees and serves 917,000 clients. 

The BoP banking group also encompasses an Islamic banking arm, a brokerage company, and an e-payment solutions and fintech arm.

BoP offers a broad array of financial products and services including retail, corporate, Islamic banking, e-banking and SME lending. BoP also focuses on providing services to promote the financial inclusion of women and youth. 


Provision of medium-term funding.

Environmental and Social Summary

Categorised FI (ESP 2019): BoP is required to comply with PRs 2, 4 & 9, and further implement and comply with EBRD's TFP Environmental & Social (E&S) Procedures and the applicable Risk Management Procedures for Micro, SME and Corporate Lending. An E&S Due Diligence Questionnaire has been completed by the Client in July 2019 and demonstrates a number of elements of risk management procedures in line with PR9. Improvements in terms of further formalisation of the procedures, monitoring and dissemination to relevant staff are required and have been added in an E&S Management Plan. The Borrower will be required to submit annual environmental and social reports to the Bank to monitor their E&S performance and progress.


Technical Cooperation and Grant Financing

The WiB loan will be accompanied by a technical cooperation programme to support BoP in strengthening its capacity to lend to women. 

Company Contact Information

Kamel Husseini
General Management - Head Office P.O. Box 471, Ramallah Palestine

PSD last updated

19 Jun 2020

Understanding Transition

Further information regarding the EBRD’s approach to measuring transition impact is available here.

Business opportunities

For business opportunities or procurement, contact the client company.

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Tel: +44 20 7338 7168

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Tel: +44 20 7338 6794

General enquiries

Specific enquiries can be made using the EBRD Enquiries form.

Environmental and Social Policy (ESP)

The ESP and the associated Performance Requirements (PRs) set out the ways in which the EBRD implements its commitment to promoting “environmentally sound and sustainable development”.  The ESP and the PRs include specific provisions for clients to comply with the applicable requirements of national laws on public information and consultation as well as to establish a grievance mechanism to receive and facilitate resolution of stakeholders’ concerns and grievances, in particular, about environmental and social performance of the client and the project. Proportionate to the nature and scale of a project’s environmental and social risks and impacts, the EBRD additionally requires its clients to disclose information, as appropriate, about the risks and impacts arising from projects or to undertake meaningful consultation with stakeholders and consider and respond to their feedback.

More information on the EBRD’s practices in this regard is set out in the ESP.

Integrity and Compliance

The EBRD's Office of the Chief Compliance Officer (OCCO) promotes good governance and ensures that the highest standards of integrity are applied to all activities of the Bank in accordance with international best practice. Integrity due diligence is conducted on all Bank clients to ensure that projects do not present unacceptable integrity or reputational risks to the Bank. The Bank believes that identifying and resolving issues at the project assessment approval stages is the most effective means of ensuring the integrity of Bank transactions. OCCO plays a key role in these protective efforts, and also helps to monitor integrity risks in projects post-investment.

OCCO is also responsible for investigating allegations of fraud, corruption and misconduct in EBRD-financed projects. Anyone, both within or outside the Bank, who suspects fraud or corruption should submit a written report to the Chief Compliance Officer by email to All matters reported will be handled by OCCO for follow-up. All reports, including anonymous ones, will be reviewed. Reports can be made in any language of the Bank or of the Bank's countries of operation. The information provided must be made in good faith.

Access to Information Policy (AIP)

The AIP sets out how the EBRD discloses information and consults with its stakeholders so as to promote better awareness and understanding of its strategies, policies and operations following its entry into force on 1 January 2020. Please visit the Access to Information Policy page to find out what information is available from the EBRD website.

Specific requests for information can be made using the EBRD Enquiries form.

Independent Project Accountability Mechanism (IPAM)

If efforts to address environmental, social or public disclosure concerns with the Client or the Bank are unsuccessful (e.g. through the Client’s Project-level grievance mechanism or through direct engagement with Bank management), individuals and organisations may seek to address their concerns through the EBRD’s Independent Project Accountability Mechanism (IPAM).

IPAM independently reviews Project issues that are believed to have caused (or to be likely to cause) harm. The purpose of the Mechanism is: to support dialogue between Project stakeholders to resolve environmental, social and public disclosure issues; to determine whether the Bank has complied with its Environmental and Social Policy or Project-specific provisions of its Access to Information Policy; and where applicable, to address any existing non-compliance with these policies, while preventing future non-compliance by the Bank.

Please visit the Independent Project Accountability Mechanism webpage to find out more about IPAM and its mandate; how to submit a Request for review; or contact IPAM  via email to get guidance and more information on IPAM and how to submit a request.


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