FIF - WB WIBP II - Raiffeisen Bank BiH


Bosnia and Herzegovina

Project number:


Business sector:

Financial institutions

Notice type:


Environmental category:


Approval date:

25 Feb 2020



PSD disclosed:

05 Mar 2020

As per section 1.4.2 (iii) of the Directive on Access to Information: "For Projects approved by Bank management where the Board of Directors has delegated the approval authority, the PSD shall be disclosed at the start of the relevant no-objection notification period to a member country of the Bank in accordance with Article 13 (iii) of the Agreement Establishing the EBRD."

Project Description

Provision of a senior unsecured loan under the Western Balkans Women in Business Programme Phase II for on-lending to eligible women-led micro, small and medium-sized enterprises (MSMEs) for the amount of up to EUR 2m.

Project Objectives

The proceeds of the Bank's investment will be used for sub-lending to eligible Women-led MSMEs in accordance with the programme's policies and goals.

Transition Impact

ETI score: 68

The project targets the Inclusive and Competitive qualities.

Inclusive: The project will contribute to women's economic inclusion by supporting Women-led MSMEs' access to finance and business advisory services, and aim to support the alleviation of the existing country level gender access to finance gaps while demonstrating the business case for scaling-up lending to the women-led MSME segment. The project will also support RBBH to test and roll-out more inclusive and gender responsive products.

Competitive: Transition impact is expected to derive from market expansion in line with the EBRD Financial Intermediaries Framework.

Client Information


Raiffeisen Bank dd BiH ("RBBH") is the 2nd largest bank in Bosnia and Herzegovina with a market share of 15% in assets and 13.3% in loans. 

EBRD Finance Summary

EUR 2,000,000.00

Total Project Cost

EUR 2,000,000.00


Additionality is achieved by combining the necessary long-term financing, in the form of a senior loan, through a holistic approach which includes technical cooperation grants to support the capacity building of partner financial institutions and women-led MSMEs.

Environmental and Social Summary

RBBH will be required to continue to comply with the EBRD's Environmental and Social Risk Management Procedures for Corporate Loans, SME and Micro Loans, as well as the applicable PRs, and submit annual E&S reports to the Bank.

Technical Cooperation and Grant Financing

PFI Capacity Building TC: Up to EUR 2m at the Programme level.

TC for Women-led MSMEs: Up to EUR 3.5m at the Programme level implemented by ASB team.

Jointly funded by the Government of Luxembourg and Sweden. 

Company Contact Information

Emira Čehajić
+387 33 287 764
+387 33 287 391
Zmaja od Bosne bb, 71 000 Sarajevo

PSD last updated

05 Mar 2020

Understanding Transition

Further information regarding the EBRD’s approach to measuring transition impact is available here.

Business opportunities

For business opportunities or procurement, contact the client company.

For business opportunities with EBRD (not related to procurement) contact:

Tel: +44 20 7338 7168

For state-sector projects, visit EBRD Procurement:

Tel: +44 20 7338 6794

General enquiries

Specific enquiries can be made using the EBRD Enquiries form.

Environmental and Social Policy (ESP)

The ESP and the associated Performance Requirements (PRs) set out the ways in which the EBRD implements its commitment to promoting “environmentally sound and sustainable development”.  The ESP and the PRs include specific provisions for clients to comply with the applicable requirements of national laws on public information and consultation as well as to establish a grievance mechanism to receive and facilitate resolution of stakeholders’ concerns and grievances, in particular, about environmental and social performance of the client and the project. Proportionate to the nature and scale of a project’s environmental and social risks and impacts, the EBRD additionally requires its clients to disclose information, as appropriate, about the risks and impacts arising from projects or to undertake meaningful consultation with stakeholders and consider and respond to their feedback.

More information on the EBRD’s practices in this regard is set out in the ESP.

Integrity and Compliance

The EBRD's Office of the Chief Compliance Officer (OCCO) promotes good governance and ensures that the highest standards of integrity are applied to all activities of the Bank in accordance with international best practice. Integrity due diligence is conducted on all Bank clients to ensure that projects do not present unacceptable integrity or reputational risks to the Bank. The Bank believes that identifying and resolving issues at the project assessment approval stages is the most effective means of ensuring the integrity of Bank transactions. OCCO plays a key role in these protective efforts, and also helps to monitor integrity risks in projects post-investment.

OCCO is also responsible for investigating allegations of fraud, corruption and misconduct in EBRD-financed projects. Anyone, both within or outside the Bank, who suspects fraud or corruption should submit a written report to the Chief Compliance Officer by email to All matters reported will be handled by OCCO for follow-up. All reports, including anonymous ones, will be reviewed. Reports can be made in any language of the Bank or of the Bank's countries of operation. The information provided must be made in good faith.

Access to Information Policy (AIP)

The AIP sets out how the EBRD discloses information and consults with its stakeholders so as to promote better awareness and understanding of its strategies, policies and operations following its entry into force on 1 January 2020. Please visit the Access to Information Policy page to find out what information is available from the EBRD website.

Specific requests for information can be made using the EBRD Enquiries form.

Independent Project Accountability Mechanism (IPAM)

If efforts to address environmental, social or public disclosure concerns with the Client or the Bank are unsuccessful (e.g. through the Client’s Project-level grievance mechanism or through direct engagement with Bank management), individuals and organisations may seek to address their concerns through the EBRD’s Independent Project Accountability Mechanism (IPAM).

IPAM independently reviews Project issues that are believed to have caused (or to be likely to cause) harm. The purpose of the Mechanism is: to support dialogue between Project stakeholders to resolve environmental, social and public disclosure issues; to determine whether the Bank has complied with its Environmental and Social Policy or Project-specific provisions of its Access to Information Policy; and where applicable, to address any existing non-compliance with these policies, while preventing future non-compliance by the Bank.

Please visit the Independent Project Accountability Mechanism webpage to find out more about IPAM and its mandate; how to submit a Request for review; or contact IPAM  via email to get guidance and more information on IPAM and how to submit a request.


Share this page: