EBRD Cultural Events Programme FAQ

The EBRD holds cultural events regularly throughout the year to showcase the exciting and interesting cultures of our countries of operations. Upcoming events are all featured on the EBRD news and events web page. To receive updates about the programme you can sign up to receive these by email.

In addition to the cultural programme there are a large number of other events taking place at the EBRD throughout the year.

 
 
 

Entry Information 

How much do your events cost?

All of our events are free to attend.

Do I need to be an EBRD staff or alumni member to attend?

No, all events as part of the cultural programme are open to anyone to attend. There will be occasionally events open only to the EBRD community, but this would be made clear on the event web-listing.

Do I need to register to attend?

Yes, prior registration is essential to attend an event. See below for further information.

How do I book a place for the event?

Please email EBRDEvents@ebrd.com with your full name and those of any guests accompanying you.

You will be notified by email within two working days as to whether we can accommodate your request.

We cannot hold places for guests for whom full names have not been provided so please ensure you supply these details when you request places to avoid missing out.

Do you set aside any places for EBRD staff or alumni?

EBRD staff are welcome to attend the events, as are alumni. Occasionally we will ask staff to formally RSVP if we anticipate an event selling out.

Anyone external to the Bank, including alumni, needs to register separately as above. But all seats, regardless, are allocated on a first come, first served basis.

Is my place guaranteed?

Our cultural events are free, un-ticketed events and therefore admission is on a first-come-first-served basis, provided you have registered in advance.

Not everyone who books turns up to the event so, to ensure a full house, we usually accept more RSVPs than there are places available. We also have a waiting list and fill any empty seats with those waiting shortly before the start of the event. This usually means we have a full house without having to turn people away but there may be occasions when we do have more people than seats available.

Please ensure you arrive at least 15 minutes before the start time to avoid disappointment. Please note, booked places are not transferable unless you have made an arrangement at least 48 hours prior, which is at the discretion of the event manager.

Do you let in latecomers?

Most of our cultural events are full and therefore we do encourage people to turn up in good time to avoid disappointment. If there are any seats left, and the event will not be disturbed by late arrivals, then we will allow people in after the start of the event. We cannot guarantee this however.

Please note, admittance to any EBRD cultural event is always at the discretion of the event manager.

I can no longer attend an event. What should I do?

Please let us know by email as soon as possible. That way we can release the place we’re holding for you to someone on the waiting list. Because we are subject to capacity, your courtesy in letting us know you can no longer attend is appreciated, particularly for very popular events.

I was bringing a friend but they can no longer come. Can I just bring someone else instead?

Booked places are not transferable unless you have made an arrangement at least 48 hours prior, which is at the discretion of the event manager.  Please email us and we can usually change the name of your guest. With less notice, we will do our best but we cannot guarantee entry for anyone who hasn’t registered prior to the event or who is not on the official waiting list.

Why aren't your events ticketed?

Because our events are free to attend, we don't have the resources to ticket all the events taking place. Entry is on a first come first served basis and our events are on average 70 per cent full.

What time should I arrive?

We usually have a drinks reception up to an hour prior to the main event so you are most welcome to come once the reception starts to enjoy a drink and mingle with other guests. Overall, we would recommend that you arrive 30 minutes before the event is scheduled to start, although for the majority of events those arriving 10-15 minutes before the start time are still very likely to get a seat. Please note, however, that no guarantees can be made.

Doors to the auditorium usually open around 10 minutes before the start time, depending on audience numbers.

Will I have to queue?

All guests need to show ID and collect a name badge from Reception on arrival. This is normally very quick and straightforward if you have registered in advance. Occasionally there may be a few people waiting to sign in ahead of you, depending what time you arrive. Reception is usually very well staffed for our events so any queueing is kept to a minimum although there is sometimes a wait for very popular events.  

We usually aim to open the auditorium around 10 minutes before the start of the event, and fill the seats as quickly as possible to avoid unnecessary queuing. Your cooperation in being seated where you are directed by the event stewards is much appreciated.

If the venue is full, can I stand at the back?

There is no standing allowed for health and safety reasons. We cannot exceed the legal capacity of the venue so once all the seats are full we unfortunately can’t admit any more guests. If this happens, we will usually put a video link into the reception area so those who didn’t get a seat but wish to stay can view the event that way.

Can I bring a group?

Yes, as long as all people attending are registered separately by name. It is not possible to reserve seats, so for any large groups attending we recommend arriving in good time, at least 30 minutes before the start of the event, to give you the best chance of being seated together.

Can I save a seat for a friend?

Entry is on a first come, first served basis, so it is not possible to save seats once inside the auditorium. If you are waiting for a friend, we ask that you wait outside and then take your seats together.

The event is fully booked- can I still attend somehow?

For the majority of events we have a waiting list. This means if we are notified in advance of someone not being able to attend, then we reallocate the place to those on the waiting list on a first come, first served basis as soon as we can. Please let us know if you wish to be placed on the waiting list for an event.

On the night, there is always a possibility of extra space due to no-shows but entry via this method is not guaranteed so this is up to the individual concerned.

What time should I turn up to see if there are any no shows?

You can turn up as early as you like - clearly the earlier you get there and are identified to the organiser as someone waiting for a no-show place, the better your chance of getting in. We would certainly recommend arriving at least 30 minutes before the start of the event.
 
 

Security 

What are your security requirements?

Every person attending the event needs to show ID on arrival to reception to confirm their place on the guest list. Photo identification is preferred but anything with your full name on it will be acceptable.

You will be provided with a name badge which we ask you to wear prominently whilst you are on the premises.

As this is a secure building, guests may be subject to a random bag search.

Will there be a cloakroom?

Yes, there is a cloakroom where you can leave bags and coats during the event. Please note items are left at the guests own risk.
 
 

Getting to the EBRD 

What is the easiest way to get to the EBRD?

Located in central London, the EBRD is a few minutes’ walk away from Liverpool Street station, which is easily accessible by a range of public transport including tube, rail and bus. There are detailed directions on our London headquarters web page.
 
 

At the event 

Can I take photographs or video during the event?

You are welcome to take photos at the event but please do not use flash photography inside the auditorium as it is very off-putting for the panel/performers and disruptive for other members of the audience. If you take a good one why not tweet it and tag @ebrd ?

If the event is a musical concert, please do not take a video of any part of the event without our express permission.

If the event is a film screening, we ask you not to film or photograph any part of the event due to copyright law.

Can I bring food and drink with me to the event?

With the exception of bottled water, we ask that only food and drink supplied by the EBRD is consumed at the event.
 
 

Accessibility 

I have an access requirement, who should I get in touch with about attending the event?

If you have any access requirements, please contact the event organiser as far as possible in advance so that arrangements, where possible, can be made.

Please note that, while we will always do our best to accommodate access requirements, without prior notification we cannot guarantee admission as often special arrangements need to be made in advance.

I’m hard of hearing, how can I access an event?

Please get in touch with the event organiser in advance of the event to discuss what can be arranged.  If it is a film screening, the film will have English subtitles in most cases.

I'm a wheelchair user, how can I access an event?

We can usually accommodate at least one wheelchair space. Wheelchair spaces should be arranged in advance of the event. Please get in touch directly with the event organiser to arrange this, who will also send you details about the best route to access the building. It is also useful to know in advance what time you plan to arrive so we can ensure someone is able to assist you at the door (which is not automatic).
 
 

Contacting the EBRD Cultural Events team 

I have a query which you haven't answered above, who can I contact?

You can email us at EBRDEvents@ebrd.com. If you think there is an important question missing, let us know so we can add it in.

I would like to propose a cultural event - what do I do?

We are always happy to consider suggestions, though we do receive a large number of them and we are unfortunately not able to accommodate them all. Please email your proposal to EBRDEvents@ebrd.com