In Jordan, the impact of the Covid-19 crisis is perhaps most visible in the tourism sector, with detrimental effects on human capital. More than 95 per cent of enterprises within this sector are small and medium enterprises (SMEs), and many employees perform more than one function. Thus, the loss of one employee can mean the loss of more than one skills set within the enterprise, amplifying the negative effect on operations.
This note summarises the EBRD’s intervention to weather the immediate crisis and support a fast recovery of the tourism sector in Jordan through effective and inclusive labour market measures. By end of September, the EBRD helped the Ministry of Tourism and Antiquities to set up the Standard Operating Procedures for enterprises in the tourism sector to resume operations in light of Covid-19 pandemic, and have trained more than 8,000 employees on relevant health and safety measures.