About the Independent Project Accountability Mechanism

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Mission and mandate

IPAM is the independent accountability mechanism of the EBRD.  IPAM reviews environmental, social and transparency-related issues raised by Project-affected people and civil society organisations about EBRD financed projects, which are believed to have caused harm. Our ultimate goal is to ensure that the Projects financed by the EBRD are implemented in line with the Bank's commitments to environmental and social sustainability.

The purpose of the mechanism is to:

  • Facilitate the resolution of disputes between Project-affected People, the Bank, and EBRD Clients

  • Determine whether the Bank has complied with its Environmental and Social Policy and Access to Information Policy

  • Share institutional learnings with Bank staff, where common challenges are identified, promoting continuous learning at EBRD

  • Engage with stakeholders across countries of operation, to ensure IPAM’s purpose, functions and activities are known and understood by all stakeholders.

IPAM’s work is guided by principles of independence and impartiality; transparency; predictability; equitability and accessibility.

Our governance and structure

IPAM operates independently of Bank management, reporting directly and only to the EBRD Board of Directors.  

IPAM Staff

Victoria Marquez-Mees: Victoria Marquez-Mees, a Mexican national, is the Managing Director, Chief Accountability Officer, and is responsible for leading IPAM.  Prior to joining the EBRD, Ms. Márquez-Mees led the Inter-American Development Bank’s independent accountability mechanism for over 10 years and chaired the Independent Accountability Mechanisms Network of international financial institutions from 2017-19.  Over the course of her career, she has held a range of positions in public and private institutions, focused on strategic planning, policy design and the implementation of social and philanthropic projects. She is a member of the Boards of the World Benchmarking Alliance and the International Association for Impact Assessment (IAIA).  She is fluent in English, Spanish and Portuguese.

Sushma Kotagiri: Sushma Kotagiri, an Indian national, leads the Outreach and Advisory function and supports the Compliance Review function and also acts as deputy to the CAO.  Sushma is a social specialist with extensive operational project experience.  Before coming to IPAM, she was a Principal Facilitation Specialist at the ADB´s Office of the Special Project Facilitator, where she applied her social development and safeguards background to the dispute resolution processes managed under the accountability mechanism.  Also at ADB, she has led social risk management, stakeholder engagement and quality assurance components of IFI investments in the infrastructure sector.  Previously, she worked with Oxfam GB and the private sector, mainstreaming social and gender dimensions into projects within the natural resources sector.  She is fluent in English, Hindi, Telugu and has a basic knowledge of French.

Olga Vasiliev: Olga Vasiliev, a Moldavian and Romanian national, leads on the Problem Solving function of IPAM. Before that, she worked for five years at the Project Complaint Mechanism. Olga is a lawyer by training and accredited mediator with 16 years of working experience in the development sector. Prior to working with the EBRD, she worked with the UNDP, Council of Europe, IREX and French Red Cross. Ms. Vasiliev brings to the Problem Solving function a vast experience in the design, implementation and monitoring of complex development and humanitarian projects, as well as first hand practice in dispute resolution processes in a range of EBRD’s countries of operation.  She is fluent in English, French, Russian and Romanian and has an intermediate level of Ukrainian.

Renata Lara Arizpe: Renata Lara Arizpe, a Mexican national, is working as an intern for the IPAM team. She is providing support in case processing and developing a case database to support our Advisory work.  She has a degree in Social Anthropology from NYU.  She is fluent in English, Spanish, and French.

Gina Llewelyn: Gina Llewelyn, a British national, works as the Executive Assistant supporting the IPAM team in all administrative, logistical, and procurement functions.  She is fluent in English and has a basic knowledge of French.

Our partners - the Independent Accountability Mechanisms’ Network

All IFIs have externally focused, citizen-driven accountability mechanisms, referred to as Independent Accountability Mechanism (IAMs). Although their scope and mandates vary, they all receive submissions of concern from external stakeholders about the environmental and social performance of their institutions’ projects.

The IAMs Network brings together international practitioners in accountability, compliance, mediation and corporate governance. It provides a platform for cooperation and the exchange of expertise for accountability mechanisms worldwide.

IPAM is part of the IAMs Network. Participation in the Network allows for the exchange of best practices, the strengthening of relationships with civil society organisations and peer institutions, and collaboration on co-financed projects where corncerns are raised.

African Development Bank
Asian Development Bank (ADB) Accountability Mechanism (AM)
Asian Infrastructure Investment Bank (AIIB) Project-affected People’s Mechanism (PPM)
Black Sea Trade and Development Internal Audit Department
Caribbean Development Bank Project Complaints Mechanism
European Investment Bank (EIB)
Complaints Mechanism (CM) 
European Union (EU) European Ombudsman
French Development Agency (AFD) Environmental and Social Complaints Mechanism

German Development Bank (DEG) 

Netherlands Development Finance Company (FMO)


Independent Complaint Mechanism (DEG)

Independent Complaint Mechanism (FMO)

Independent Complaint Mechanism (Proparco)

Green Climate Fund Redress Mechanism (IRM)
Inter-American Development Bank Independent Consultation and Investigation Mechanism
International Bank for Reconstruction and Development (IBRD) - World Bank Group Inspection Panel (IPN) 

International Finance Corporation and Multilateral (IFC) and Investment Guarantee Agency (MIGA) - World Bank Group

Compliance Advisor Ombudsman (CAO)
Japan Bank for International Cooperation (JBIC) Office of the Examiner for Objection Procedures on Environmental Guidelines
Japan International Cooperation Agency (JICA) Office of the Chief Compliance Officer
Nippon Export and Investment Insurance (NEXI) Office of Accountability (OA)
Nordic Investment Bank (NIB) Social and Environmental Compliance Review and Stakeholder Response Mechanism
United Nations Development Program (UNDP) Social and Environmental Compliance Review and Stakeholder Response Mechanism
United States International Development Finance Corporation (DFC) Office of Accountability


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