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Hotelier Miloš Ivanović |

Sparkling clean water will benefit flora and fauna. |

A cleaner lake will attract more visitors. |
EBRD loan, donor funds clean up pollution
When hotelier Miloš Ivanović casts his eyes around the shores of Lake Palic
near Serbia’s border with Hungary, it’s obvious he’s not seeing what is
there but rather what could be there.
“The Lake Palic area used to be one of the top four tourism destinations in
the Austro-Hungarian empire,” says Mr Ivanović, who manages the century-old
Elitte Palic, one of the art nouveau hotels for which the area is renowned.
“We’re in contact with a long list of people wanting to invest in
water-related facilities such as a water park. But they won’t do so until the
lake is fixed.”
Fixing the lake, or rather the wastewater and sludge running into the lake
from the neighbouring city of Subotica, is the aim of a complex EBRD and
donor-funded project to bring Lake Palic water quality up to European Union
standards. A €9 million EBRD loan and €2 million grant from the European
Agency for Reconstruction (EAR) are helping the Subotica municipality to
improve its wastewater treatment plant.
This includes adding capacity to remove, from wastewater, phosphorus and
nitrogen that currently flow into Lake Palic. In excess these two chemicals
cause lake ‘eutrophication’: they fertilise the growth of algae which use up
oxygen in the water, killing off the fish.
An almost-dead lake
“In the middle of July you’ll see thousands of people strolling around the
lake, but only 10 people in the water,” says Mr Ivanović. “I have never had a
guest wanting to swim.”
The water may be safe for swimming but it is unappealing because it is inky
green; in hot weather, it smells and sometimes there are dead fish floating on
top. “Our guests are disappointed, big time, with the quality of the lake,”
says Mr Ivanović, wrinkling his nose. “The economic impact of cleaning up the
lake would double our business here.”
“The quality of water in the lake was getting worse every year so we had to
act,” says Subotica mayor Géza Kucsera. Cleaning up the lake will boost
recreation options for residents of his city as well as bringing in tourists
from farther afield.
Paying for what you get
Improving water and wastewater services is not just about putting in new
equipment, says EBRD banker Ulf Hindstrom, EBRD operations leader on the
project.
Equally important is raising the financial performance of water companies as
service improvements – and the EBRD’s loans – ultimately have to be funded
through consumers’ water bills. But water companies in much of the EBRD region
have been bedevilled by the fact that water tariffs have been kept low for
social and political reasons. On top of this, governments have put little
effort into the unpopular business of collecting payment for water services.
This adds up to a lack of funding to maintain, let alone improve facilities,
leading to problems such as pollution. Many municipalities feel caught between
a rock and a hard place: they need to raise tariffs to fund services but fear
political backlash if they do so. However, the EBRD cannot invest in such
vital municipal projects unless tariffs are at a level to sustain services
long after the Bank has left the scene. Subotica is an example of the many
municipalities working with the EBRD to improve their finances as the starting
point for improving services.
Emerging from the bad times
Public services declined throughout the EBRD region with the end of socialism.
The break-up of Yugoslavia in 1992 and subsequent conflict plus mismanagement
by Serbia’s internationally isolated Milosevic regime worsened that decline.
“Back in 1991 the municipality spent the equivalent of €12 million euros for
maintenance of all utilities and city cleaning,” says Mayor Kucsera. “But
after that, under the Milosevic regime, all taxes and tariffs flowed to the
central government which then redistributed them. If a municipality paid in
more than planned, it didn’t get the extra back.
“So by 1999 we had just €2.5 million for maintenance and cleaning. From 2000
onward, decentralisation started and today the municipality has gained some
ground. We now put about €6 million euros to those services,” says Mayor
Kucsera.
While they are not yet at a level to ensure sustainable funding for the water
system, Subotica water tariffs have doubled since the Milosevic era.
Collection has also risen drastically, with 90 per cent of clients now paying
their water bills. Mr Kucsera says people have grudgingly accepted the higher
rates in part because services have improved: water pressure, for example, has
doubled thanks to new investments.
The hard work is not over yet, the Mayor says ruefully: “Under our loan
agreement with the EBRD we will have to increase tariffs another 23 per cent.
This is not easy but without realistic prices you cannot take out loans to
improve services because you cannot repay the debts.”
High standards pay off
Mr Ivanović, who left Serbia for South Africa when Milosevic came to power and
came home when the regime fell, is delighted to learn the EBRD and the EU are
financing the lake’s clean-up. “Eighty per cent of our turnover at the hotel
is business related, much of it conferences. The lake is secondary. We want
that to change. It could be the top conference centre for southern Europe. But
it’s all stopped right now by that ecological problem.”
The Mayor sees such investments in infrastructure as having an impact beyond
building a tourism industry. “Subotica is one of the more expensive cities in
Serbia but it has the best infrastructure. I think these standards will
attract industry and new residents to Subotica, as will the attractiveness of
Lake Palic for their recreation.”
26 January 2005
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